Privacy Policy

1. Information We Collect

Depending on how you use our website and services, we may collect information such as:

• Your name
• Email address
• Phone number
• Address
• Booking and rental information
• Pick-up and drop-off details
• Driver information
• Payment and transaction information
• Communications you send to us
• Information necessary to provide and manage your rental

Our website may also collect certain technical information, such as your IP address, browser type, device information and website usage data through cookies or similar technologies.

2. How We Use Your Information

We may use your personal information to:

• Process and manage your car rental booking
• Confirm, change or cancel reservations
• Process or verify payments
• Communicate with you about your booking
• Provide customer support and roadside assistance
• Manage rental agreements and authorised drivers
• Handle tunnel charges, damages, claims or other rental-related matters
• Send newsletters or marketing communications where you have agreed to receive them
• Improve our website and services
• Prevent fraud and protect our business and customers
• Meet our legal, accounting and regulatory obligations

We only collect and use personal information where there is an appropriate reason to do so.

3. Payments

A2B Car Rent accepts payment by credit or debit card, bank transfer and PayPal.

Payments may be processed through third-party payment providers. When a third-party payment provider processes your payment, your payment information may be handled directly by that provider according to its own privacy and security practices.

We do not require a security deposit for our standard rentals.

4. Sharing Your Information

We do not sell your personal information.

We may share information where reasonably necessary to operate our business and provide your rental, including with service providers that help us with:

• Payment processing
• Booking and website services
• Email and customer communications
• IT, hosting and security
• Accounting and administration
• Insurance, roadside assistance or claims
• Tunnel charges and other rental-related services

We may also disclose information when required by law, a court, law enforcement or another competent authority, or where necessary to establish, exercise or defend legal claims.

We only share information that is reasonably necessary for the relevant purpose.

5. Cookies & Website Analytics

Our website may use cookies and similar technologies to make the website function correctly, remember preferences, understand how visitors use our website and improve our services.

We may also use third-party services, including Google services, which may place or access cookies depending on how our website is configured.

Where required, you will be given the opportunity to manage your cookie preferences.

You can also control or delete cookies through your browser settings.

6. Marketing & Newsletter

If you sign up for our newsletter or agree to receive marketing communications, we may use your name and email address to send you news, offers and other information from A2B Car Rent.

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the message or by contacting us.

Unsubscribing from marketing will not prevent us from contacting you when necessary regarding an active booking or rental.

7. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

Some information may need to be retained for longer periods where required for accounting, taxation, legal obligations, rental disputes, insurance or other legitimate business purposes.

When information is no longer required, we will take reasonable steps to delete or securely dispose of it.

8. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on the privacy laws applicable to you, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your information in certain circumstances
• Object to or restrict certain uses of your information
• Withdraw consent where processing is based on your consent
• Request information about how your personal data is being used

Some of these rights may be subject to legal exceptions or record-keeping requirements.

To make a privacy request, contact us at hey@a2bcarrent.fo.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

A2B Car Rent is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.

The latest version will always be published on this page with the updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: